Terms & Conditions

Please read these terms carefully. Placing an order confirms your acceptance.

1. About these terms

These terms govern your purchase through this store and your use of the customer portal. By placing an order you confirm you have read and accepted them. Your supplier may add its own terms, which apply alongside these.

2. Your account

An account is created for you when you check out so you can track your order, view past purchases and reach your portal. Keep your password secure; you are responsible for activity under your account. Let your supplier know immediately if you believe it has been accessed without your permission.

3. Orders and pricing

Prices are shown at checkout in the store's currency and include any applicable taxes as indicated. An order is confirmed once payment is completed. If an item becomes unavailable after you order, your supplier will contact you to arrange a substitute, backorder or refund.

4. Payment

Payments are processed securely by our payment provider. Card details are never stored on our servers. Your supplier is the merchant of record for your order.

5. Delivery

Delivery estimates are provided in good faith and may vary. Risk in the goods passes to you on delivery. Please make sure your delivery address and contact details are correct at checkout.

6. Products and appropriate use

Products must be used only as intended and in line with any guidance provided with them and applicable law. Nothing in this store is a substitute for professional advice. If you are unsure whether a product is suitable for you, speak to a qualified professional before use.

7. Returns and cancellations

Your statutory rights are unaffected. Because of the nature of the products, some items may not be returnable once opened except where faulty. Contact your supplier as soon as possible if there is a problem with your order.

8. Privacy

We process your personal data to fulfil your order and operate your portal. It is handled in line with the applicable data-protection law and the privacy information your supplier provides.

9. Changes

These terms may be updated from time to time. The version in force is the one shown at the time you place an order.

10. Contact

For anything about your order, your account or these terms, contact the supplier who sent you this store's link.